Account has expired but we are signed up for the 25 user service plan

I recommended git x-modules to the company I work for thinking this would be a time saver.

However, I have been wrestling with the payment process for weeks now. Currently, our plan has expired, even though I have selected the 25 user service plan, and have a credit card making payments.

I cannot find the actual TMATE support line.

Is community support the only support that’s available? And the problem is that tmate cannot figure out how to take payment?


If I cannot get a resolution then I’m going to pull the plug on this and suggest our company not use tmate for anything, period.