Did not receive registration email

#1

Hi, I attempted to register for a SubGit Starter key, but have not received the email yet. I have used the same email address for a number of years without issue.

Any help would be greatly appreciated. Thank you,
Demian Nave

#2

Hello Demian,

could you please advise what exact email address have you used to register the key? I’ve checked out requests history but haven’t managed to find a request made on your name as if it never came, so I suggest to try once again or just let us know the email, we’ll generate a key for you.

#3

Hi Ildar,

I sent the request again with the info I originally entered, no dice. Suspecting error checking on the “Name” field, I tried again with a simpler entry and that got it.

The “Name” that prevented the email from being sent was “Propulsor Technology, Inc.”, which I changed to just “Propulsor Technology”. I’ll remember to do this in the future.

Thanks for the help,
Demian